Friday, June 15, 2012

New Resources, New Challenges for Indian Public Diplomacy

There is no such thing as a seamless public diplomacy strategy. Throughout our readings and research we have seen that in the process of projecting an attractive and legitimate image to a foreign public there has always been some internal or external factor that inhibits its full effect. In the case of China, the deterrent was its history of human rights abuses and stifled response to crises. In Taiwan, it was a lack of involvement on the international stage in multi-lateral relations and associations. In Japan, it was too much focus on spreading popular culture and not enough on promoting their foreign policy agenda.

Now we have India, the world's largest democracy, that is dealing with its own set of unique opportunities and pitfalls in public diplomacy. I will detail these as "resources" and "challenges".

Resources:

India has a very advanced IT sector, which puts it in a great position to use this as leverage for public diplomacy strategies. Examples of utilizing this strength come in the form of adaptation to e-diplomacy, e-governance, ICT4D and digital diplomacy via social networks or other means of transnational communication. The Ministry of External Affairs website exemplifies many of these characteristics as they reach out via Twitter, Facebook and YouTube, have enabled platforms for Indian diasporics to connect and publish content regularly.

Another resource is what is referred to as the "soft" aspect of their hard power. Politically, they are the world's largest democracy and a long-standing one at that. Although it hasn't been widely noticed on a global scale, it has had an affect on regional democracy building in places like Nepal and Pakistan. India is in a position to use their history to actively promote politically to some of the world's most sensitive areas like Iran and Syria, which aligns India closer in relations to the US.

Jumping off of that point, India still maintains its appeal to developing states. Because India is still in many ways developing itself, it can easily reach out and form relationships with Asian, Middle Eastern or African countries for purposes of mutual development. This has already been started with the Indiafrica project, seeking to build relations between African countries and India.

Challenges:

One glaring challenge for India is that it is late in the game of public diplomacy. Although their presence is definitely felt in, they only began implementing public diplomacy in 2006 and are still experimenting with how exactly to apply it in an Indian context that will encapsulate the state.

This presents another issue for India, diversity. Attempts to brand or project a unified India are extremely difficult due to a diverse and complex demographic, consisting of many ethnic groups, languages, religions, castes, political groups and economic statuses. This harkens some of the same troubles even the US has in nation-branding, as it houses an array of citizens and many times it is difficult to convey one image or culture to foreign publics.

As is the case with many states, there is confusion between the foreign and the domestic audience in public diplomacy. India seems to be targeting Indians for development purposes as well as foreign publics who they would like to be aware of what is happening in the state. However, the question then becomes whether their credibility is being compromised by doing this. Internal studies show that Indians do not feel their country is strong or powerful enough to have influence over other nations, which indicates that different narratives need to be employed for foreign and domestic audiences.

Finally, India has followed in the footsteps of Japan and South Korea by overtly projecting culture and tourism to foreign audiences rather than taking a stance on foreign policy or even integrating that stance into their cultural communications. The Incredible India campaign has been very popular and visitors to India have increased significantly, but is this public diplomacy or is this tourism? Can it be both? This goes along with their soft power approach, and it has had some success, but in continued efforts there should be some policy backing. Otherwise India will be liked but not seen as powerful or influential, which is the opposite intention of PD strategy.

In a quick summation, I would argue that India needs to engage its domestic audience in a nationalistic campaign, uniting them under one India and boosting self-image. This is a key starting point before public diplomacy will function for them. Then, once this is improved, India can begin engaging their citizenry or government with foreign publics using their advanced IT arena, not only promoting culture but backing that up with a democratic or developmental goal. This way, other nations will look to India for influence or aid when it comes to political or economic factors, thereby giving India a large foothold. The effect should be cyclical, as this increased attention will strengthen India's name and importance on a global scale while simultaneously improving self-image.

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